1. Customers must strictly follow the requirements of the scope of use. Under the condition of observing the rules of pump operation, installation and transportation, the company is responsible for the warranty of the products which are damaged or unable to work normally due to faulty manufacture within one year from the date of sale.
2. Customers are used in such harsh environments as degassing and suction moulding of resin products. Under the conditions of observing the rules of storage, transportation and special use of pumps, and within half a year from the date of sale, the company is responsible for the warranty of products damaged or unable to work normally due to poor manufacturing.
3. The company can provide maintenance for pump performance deterioration and damage caused by overtime or improper use. The cost of replacement parts and maintenance hours is the responsibility of customers.
4. During the warranty period, the company is not responsible for production losses caused by equipment.